Support

Contact

Email [email protected]. Please include your device model, iOS version and the app version (shown at the bottom of Settings in DevKit), and what you see on screen. Never send passwords, private keys, tokens or sign-in codes.

Signing in

DevKit signs you in with a code sent to your email. The code has 8 digits, is valid for 10 minutes and allows 5 attempts; after that, request a new one. The sender is [email protected] — check your spam folder if it doesn't arrive.

Projects and monitors you created before signing in move into your account the first time you sign in. Signing in to an account that already exists merges them; nothing is deleted. Signing out leaves the device as a fresh, empty workspace.

Monitors and outages

Monitors are checked from DevKit's servers on the interval you choose, whether the app is open or not. No data means no check has run yet, or the last checks could not run; it is never counted as up.

An outage opens after the number of consecutive failed checks you set (three by default) and closes after the recoveries you set. A check that could not run, or that fell inside a maintenance window, counts as neither up nor down and does not change the uptime percentage.

Private and local addresses (10.x, 192.168.x, localhost and the like) are refused by the cloud and never contacted. Use Tools on your device to reach them, or watch the server over SSH with Server summary.

Ping monitors are not available from the cloud yet; use the Ping tool on your device.

Alerts

Add channels under Settings › Alert channels: email, webhook, Slack, Discord and Telegram. Webhooks are signed with a secret shown once when you create the channel. Channel addresses are stored encrypted and never shown in full again.

A maintenance window silences every monitor in its scope while checks keep running. While an outage lasts, a reminder can repeat at the interval you set. Which channels are available depends on your plan.

Status pages

Create a page under Monitors › Status pages, pick the monitors and the name each one shows, and share the link. The page shows only those names, an overall sentence and 90 days of history — never addresses, internal names or errors.

Visitors can subscribe by email. They receive outage and recovery messages only after confirming their address, and every message carries an unsubscribe link. You see the number of subscribers, not their addresses.

SSH

DevKit connects with a password or an Ed25519 key in OpenSSH format, including keys with a passphrase; it can also generate a key on the device and show you the public half to install on the server. The first connection shows the server's host key fingerprint to confirm. If a server's key changes later, the connection is refused until you remove the server from Settings › Trusted servers.

Credentials are saved in this device's Keychain only if you choose to after a successful connection. iOS ends SSH connections shortly after the app goes to the background; DevKit offers to reconnect, which opens a new shell. SFTP, port forwarding and tunnels are not available.

Tools

Tools run one-off checks from your device and never change a monitor's status. Under a result, Cloud runs the same check once from DevKit's servers so you can compare the two — the answer to "is it only me?". Cloud checks need a signed-in account and are limited to a few per minute.

Ping and traceroute results can differ between Wi-Fi and cellular; traceroute on a real device is still being verified across carriers.

Teams

Create a team under Settings › Cloud workspace › Team workspaces. An invitation is tied to an email address, a project or environment and a role; its code is shown once and no email is sent, so pass it on yourself. Roles are built from permissions and can be edited later; the built-in owner role cannot be deleted. Ownership can be transferred to another member.

Your data and account

Settings › Cloud workspace offers Export my data (a JSON file with your projects, monitors, history, channels, status pages and maintenance windows, without secrets) and Delete account.

Deletion stops your workspaces immediately. Signing in with the same email within 30 days brings everything back; after that it is deleted for good. If you own a team with other members, transfer ownership first.